Sponsored by
 |
|
|
|
Covers the latest news, insight, analysis, blogs and product reviews of unified communications equipment and software. Topics include transmission of voice communications over a wired or wireless network using technologies such as VoIP, IP Telephony, IP PBX, press-to-talk and computer-based voice.
Top VOIP & Telephony New Slideshow
The Agito Networks RoamAnywhere Mobility Router lets Windows Mobile- or Symbian-based smart phones integrate directly with the corporate PBX, allowing users to have a single telephone profile no matter where they are or what type of network they are connected to.
Review
The Agito Networks RoamAnywhere Mobility solution includes top-notch Wi-Fi fingerprinting technology, enabling mobile phone users to easily move about while saving businesses money on mobile minutes. The new Agito RoamAnywhere technology also offers high availability and additional security features.
News
BT's Ribbit phone software subsidiary formally rolls out its developer platform at the Adobe Max conference. VOIP and telephony software maker Ribbit is allowing application developers to use its APIs to integrate voice communications into business applications such as Salesforce.com, as well as social networks. Ribbit hopes BT's big footprint will bolster its place in the Web services telephony space.
News
A renewed battle over network neutrality could be on the horizon, as a senior U.S. lawmaker plans to introduce a bill in January that would bar Internet providers from blocking Web content.
News
Information security has emerged as a significant concern for businesses that use call centers and Interactive Voice Response or voice portal systems for customer service, which include financial services institutions, insurance agencies and health care companies. Here, Knowledge Center contributor Ron Settele explains how companies can safeguard against a contact center security breach, while meeting new regulatory demands to prevent identity theft.
News
Google ratchets up the communication factor by adding voice and video chat to its Gmail messaging and collaboration tool. Users with Webcams can download a free plug-in to access the application. It won't be confused with the Skype VOIP application or with more enterprise-tested apps from IBM, Microsoft and Cisco Systems, but Gmail is increasingly looking like an enterprise application thanks to such features.
Article
Enterprises are increasingly relying on wireless services to improve employee productivity. It is imperative that IT departments, and specifically telecom managers, implement a smart wireless expense management plan. Knowledge Center contributor Jim Carroll explains how to create a wireless expense plan that controls cell phone expenses and the management of wireless devices.
News
AT&T is finally going official with its plan to open up its thousands of Wi-Fi hot spots for free to iPhone users. The service has been working on and off since April and was first announced in February. Compare that to T-Mobile USA, which opened up its network of Wi-Fi hot spots immediately when the carrier launched the G1 last week.
Podcast
In this IT Link podcast hosted by Mike Vizard, Enkata co-founder and Senior Vice President of Marketing Ron Hildebrandt talks about why giving call centers the tools they need to strategically upsell customers is more important than ever in a down economy.
News
The world's top mobile and wireless device and phone makers Nokia, Motorola, LG Electronics, Sony Ericsson and Samsung fear further weakening demand after reporting third-quarter growth grinding to a standstill, with only Samsung Electronics gaining market share through price cuts. Although the overall market had not yet begun to contract, growth has slowed to zero in the latest three months from well above 10 percent in previous quarters as handset makers feel the pinch from slowing economies and the credit crisis.
Review
Vello's conference call technology promises an easy, low-cost way bringing people in remote locations together. However, inconsistencies in performance and problems with billing take away from the positives that the Vello service offers.
New Slideshow
At T-Mobile's special presale in San Francisco—held 11 hours before the rest of the country would get a crack at it—anxious consumers lined up to be the first owners of the new Android-based G1 with Google smart phone.
News
British chip designer ARM, Visa, Huawei and nine others say they plan to join the Symbian Foundation for free access to its software. Support for the Symbian OS may give it an edge over Google's Android platform in the mobile phone software market.
News
Congress approved the FISA Amendments Act after a bruising battle this summer, and President Bush has signed it into law. Now comes the hard part: proving the constitutionality of the controversial law that essentially gives telephone companies legal protection from more than 40 civil lawsuits claiming the carriers provided customer telephone and e-mail records of millions of U.S. citizens--often without a warrant or subpoena--to the government.
News
Motorola is expected to releases a smart phone based on Google's Android operating system for mobile and wireless devices in the second quarter next year. The gadget would join what is likely to be a raft of Android-based phones, led by T-Mobile's G1, which will be available this week. Motorola's angle on the as-yet-nameless device is that it enables easy access to social networks such as Facebook and MySpace.
|
|
|
| eWEEK MOBILE RESOURCE CENTER |
eWEEK MOBILE IS HERE!
In a hurry? For the most up to date technology news from our knowledgeable and trusted editors, visit us at eWEEK mobile today for all your news on the go. Click Here!
Now you can catch all of your favorite eWEEK Newsbreak videos on your mobile. Fit for your screen, fit for your schedule. Watch Now!
Sponsored By
| |
 |
|
Scopia Conferencing Platform manages to coax disparate conference room and desktop videoconferencing solutions into relative harmony.
Microsoft’s VOIP and unified communications platforms don’t intersect significantly—yet.
Review: Microsoft's VOIP system for SMBs boasts a few glitzy
next-generation features that make the system incredibly easy to use,
and comes in an appliance form factor that makes the system a snap to
deploy.
Review: Cisco's Smart Business Communications System extends to small businesses the same networking technologies available to larger companies in a platform that can take on video, instant messaging and other apps.
Review: magicJack, a small USB dongle device that makes it possible to plug any phone into a computer and make calls over the Internet, provides some interesting capabilities but these are outweighed by its shortcomings.
|
|
|
|
| |
VOIP & Telephony 
