VoIP, IP-PBX Solutions for SoHo and SMB - Glossary

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ATA:

Attendant Console:

CALEA (Communications Assistance for Law Enforcement Act):

Circuit-switched:

CLEC (Competitive Local Exchange Carrier):

Converged Network:

DID:

DSP (Digital Signal Processors):

E911 (Enhanced 911):

Find-Me/Follow-Me:

H.323:

IP Centrex or Hosted Voice:

IP-PBX

IVR (Interactive voice response):

KTS (key telephone system):

MGCP (Media Gateway Control Protocol):

Packet-switched:

PBX (Private Branch Exchange):

POTS (Plain Old Telephone Service):

PSTN (Public Switched Telephone Network):

QoS (Quality of Service):

RTP (Real Time Protocol):

SIP (Session Initiation Protocol):

T-1:

Universal Service:

Virtual Phone Number:

VoIP (Voice over IP):

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